FAQ's

No, the app is required to view the results. The app can be conveniently downloaded for free in the Android or Apple app stores.

Yes, but downloading another app is required for that: myAGEnow. This app measures the actual quantity of AGEs in your tissue.

No, Diagnoptics apps are available for free and unlimited use.

Always ask the person being measured if they have applied any sunscreen, self-tanner, body lotion, etc. to their arm before you take a measurement. If they have, this can affect the measurement. In that case, simply clean the area to measured with a little alcohol.

Areas with tattoos, birthmarks, moles, or excessive hair growth cannot be measured.

A “rough night” before a measurement will not affect the results.

To obtain a valid result, you have to take the measurement on the underside of the dominant arm. This is the only area that was used in scientific studies.

For professionals in areas like therapy, lifestyle medicine/coaching, fitness, and dietetics. The results of the measurement enable them to provide much better advice to their clients about lifestyle, supplements, or other health-related matters. Medical specialists across the world use the AGE Reader, the AGE Scanner’s “big brother”.

Almost anyone. Very dark skin tones absorb light. This means that the fluorescence emitted by AGEs is absorbed in the skin, so it is not received by the sensors in the AGE Scanner. The AGE Scanner’s technology doesn’t function properly for people with very dark skin. This is still being researched.

We use a 10% margin of error, so if the biological age measurement is 40, the actual value may be somewhere between 36 and 44 years.

The single measurement takes one measurement, and after 12 seconds, the results are displayed directly in the app. If you use the triple measurement, you move the AGE Scanner a few millimeters each time and the result is the average of the three measurements. This yields an even more reliable result, but it takes a bit longer (3 X 12 = 36 seconds in total).

• Blue: the device is searching to connect to the app

• Blue (flashing): the device is not connected to the app

• Green: the device is ready to take the measurement

• Orange: the measurement is in progress

• Green (flashing): the measurement is complete

• Red: the device has encountered an error; see the user manual for troubleshooting potential causes

• Green/Orange (flashing between colors): triple measurement mode has been activated. The AGE Scanner can be moved a few millimeters when the ring is green, but as soon as it turns orange, a measurement is in progress, so the device must remain still.

The AGE Scanner uses batteries. Three AAA batteries are included. You cannot use rechargeable batteries.

No, that is not possible.

The measurements are saved to your tablet or telephone and are always available via the overview section.

You cannot add personal information to a measurement.

AGEs form over time, bind to tissue, and accumulate there. AGEs that have already bound to tissue do not dissipate quickly. We recommend waiting at least three months before expecting to see results from lifestyle advice.

• Time, convenience, and reliability

• Blood testing requires a needle to draw the blood

• Blood testing often requires scheduling another appointment, and you may need to fast beforehand*. After that, it takes at least one or two days to find out the results, and you need another appointment to discuss the results

• The AGE Scanner provides a reliable result in 12 seconds

• Blood values may vary. Any food or beverages consumed prior to a blood test can affect its results. AGEs accumulate in tissue over a longer period of time, so they are a more stable factor when predicting health risks