FAQ's

Frequently Asked Questions

Can I also measure without the app?

No, you need the app to see the results. You can easily download the app for free in your Android or Apple app store.

Can I measure more with the AGE Scanner or just biological age?

Yes, but then you also need to download another app: myAGEnow. This app measures the actual amount of AGEs in your tissue.

Do I have to pay to use the apps?

No, the Diagnoptics apps are free and unlimited to use.

Do I need to take precautions before measuring?

Always ask if the person you are going to measure has applied a (sunscreen/self-tanning/body) cream or lotion to their arm. If so, this can affect the measurement. In that case, clean the area where you are going to measure with a little alcohol.

Areas with tattoos, moles and/or excessive hair growth cannot be measured

A ‘heavy evening’ before a measurement does not affect the outcome.

Can I measure anywhere on the body?

For a validated result, measure at the bottom of the dominant arm. Only at that location has scientific research been conducted.

Who is the AGE Scanner intended for?

For example, for therapists, lifestyle doctors and coaches, but also for gyms or dieticians. They can use the results of the measurement to advise their clients much better about a healthy lifestyle, supplements or other health advice. Medical specialists all over the world use the AGE Reader, the “big brother” of the AGE Scanner.

Can I measure everyone with the AGE Scanner?

Almost everyone. We now know that very dark skin absorbs light. This means that the fluorescent signal from AGEs is also absorbed in the skin and therefore does not reach the sensors in the AGE Scanner. The technology behind the AGE Scanner means that it does not work well in people with very dark skin. Research is still being done on this.

How accurate is the AGE Scanner?

We use a variation of 10% up and down. So if you measure a biological age of 40, this could be between 36 and 44 years.

What is the difference between a single or triple measurement?

The single measurement performs a measurement once and displays the result in the app immediately after 12 seconds. If you turn on the triple measurement and move the AGE Scanner a few millimeters each time, you will get the average of these 3 measurements as a result. This makes the result even more reliable but takes a little longer, namely 3 x 12 seconds.

What do the colors of the round ring on the AGE Scanner mean?

Blue: searching for connectivity with the app
Flashing blue: no connection with the app
Green: measurement can be started
Orange: measurement is in progress
Flashing green: measurement is completed
Red: error message, possible causes are described in the user manual
Green-Orange alternating: triple mode is activated. During green, the AGE
Scanner can be moved a few millimeters, as soon as orange appears, measurement is in progress and the AGE Scanner must not be moved.

Does the AGE Scanner run on batteries or do I need to charge it?

The AGE Scanner is battery operated. 3 AAA batteries are included. Rechargeable batteries are not suitable.

Can I also use the AGE Scanner on my computer or laptop with a USB cable?

No, this is not possible.

Can I save the measurements?

The measurements are stored on your tablet or phone and can always be read in the overview.

Adding personal data to a measurement is not possible.

When can you see results after following lifestyle advice?

AGEs form over time, attach to tissue and accumulate there. AGEs that have attached themselves do not disappear quickly. We recommend at least 3 months before the results of lifestyle advice become visible.

What are the benefits of an AGE Scanner versus blood testing?

Time, convenience and reliability
A blood test involves a prick to collect some blood.
A new appointment often has to be scheduled for this and, depending on the test, you have to fast*. After that, it takes at least one to two days before the results are known, after which another appointment has to be scheduled to discuss the results.
The AGE Scanner provides a reliable result in 12 seconds.
* Blood values are variable. Whether, what and how much you have eaten and drunk can influence the results of a blood test. AGEs accumulate in the tissue over a longer period of time. This makes it a more stable factor in predicting health risks.